Role Overview
This is an excellent opportunity for an organised and proactive Administrator to join a busy project support team on a part-time basis.
The successful candidate will provide administrative and coordination support across a range of projects, helping to schedule works, coordinate site-based staff, process client orders and ensure accurate information is maintained across internal systems.
The client can offer flexibility around the working pattern and would consider school hours, making this an excellent opportunity for an experienced Administrator seeking a role that can accommodate other commitments.
Key Responsibilities
- Assist with the day-to-day scheduling and coordination of site-based staff and project activities.
- Support the effective allocation of workloads to help ensure jobs are completed within required timescales.
- Liaise with Project Managers regarding job requirements, scheduling, client portals and allocation of works.
- Receive and process client orders, ensuring information is accurate and complete.
- Prepare and allocate job packs and associated documentation.
- Ensure purchase order information is accurately recorded and updated promptly.
- Liaise directly with clients where orders or job information require clarification.
- Communicate with customers, tenants and building occupiers by telephone regarding appointments and planned works.
- Monitor project schedules, client requirements and relevant KPIs, escalating issues where appropriate.
- Respond to queries from site staff and provide day-to-day administrative support.
- Manage diary and schedule changes, helping to resolve clashes and changing priorities efficiently.
- Maintain accurate information across internal systems and client portals.
- Respond to Finance queries and provide accurate information to support invoicing and cash management processes.
- Process straightforward new work requests received by telephone or email.
- Build effective working relationships with Project Managers, site teams, clients and internal departments.
- Provide general project and office administration support as required.
Skills & Experience
- Previous experience within an administrative, project support, scheduling or coordination role.
- Experience working within a busy, fast-paced office environment.
- Strong organisational skills with the ability to manage a varied workload.
- Previous experience coordinating diaries, appointments, engineers or site-based staff would be advantageous.
- Confident communicating with customers and internal stakeholders by telephone and email.
- Good working knowledge of Microsoft Office applications.
- Strong attention to detail and accurate data entry skills.
- Ability to prioritise effectively and respond to changing requirements.
- Confident working independently while contributing effectively as part of a wider team.
- Proactive and positive approach with good problem-solving skills.
Offering
- Salary: £25,500 pro rata.
- Part-time, permanent position.
- Based in Blantyre.
- Flexible working pattern available.
- School hours can be considered.
- 23 days annual leave plus statutory holidays, calculated on a pro-rata basis.
- Company Sick Pay.
- Life Assurance.
- Health Cash Plan.
- Employee Assistance Programme.
- Pension Scheme.
- Supportive working environment within a varied project support role.
