Job Description

Murray Recruitment are currently recruiting a permanent Account Manager for our client who are a leading, well-established and successful manufacturing organisation a based in Lanarkshire.

Reporting to the Commercial Director, you will be responsible for ensuring focused and first class customer service to a range of key clients. This involves taking taking initial customer enquiry, producing quotation/tender, processing order and overseeing product development to delivery to the client within agreed timelines.

Responsibilities:

• Support the sales/tendering team to ensure customer enquiries are handled in a professional and timely manner.
• Regular contact with customers – in person and remote- to keep them updated on order progress and manage their requests.
• Liaising with the manufacturing team to ensure smooth handover of new orders, regular updates on progress and successful completion of orders including managing any post order issues.
• Liaising with and managing the supply chain to ensure orders remain on schedule.
• Supporting the identification of potential new suppliers and the auditing of existing.
• Support the business with identifying new customers and supporting the associated sales effort.
• Ensuring all customer site visits are managed in a professional manner and liaise with the manufacturing team on this.
• Working with the management team on supporting any other business priorities as they arise.
• Involved with ensuring our media platforms project the correct branding with the latest news and success’s visible to help promote our brand.

Essential requirements:

• A proven track record of within a similar Account Manager / Customer Service Coordinator position ideally within the Oil & Gas sector, Heavy Engineering, Precision Engineering or Heavy
• Manufacturing sectors
• Customer Focused
• Excellent communicator
• Able to plan and prioritise workload to meet deadlines

Offering

• Salary of £33k
• Hours of work 8am to 4pm Monday to Thursday and 7am to 1pm Friday
• Holidays 33 days including Bank Holidays.
• Pension

Not the job for you but know someone who would be perfect for the role? Why not refer a friend and if they are successfully placed in the job you will receive £250 worth of vouchers? Refer A Friend