Location: Aberdeenshire

Salary: £25000.00 Per Annum

Contract: Permanent

Reference: 5560

Specialism: Administration

Job Description

Murray Recruitment have an excellent permanent opportunity for a Service Administrator for our client, who are a well-established and successful Building Services provider based in Aberdeen.

Reporting to the Operations Manager and working as part of a team, you will be working in a very busy environment carrying out a variety of tasks.


  • Deal with incoming enquiries
  • Generate & plan work instructions for Engineers
  • Managing PPM and Reactive works
  • Monitor job progress, recording on the work orders and keeping customers informed thought the
  • work process
  • Ensuring all work orders are closed in a timely fashion and within SLA, completing all fields with
  • relevant information, such as purchase orders, service reports and log notes
  • Checking and ensuring that technicians paperwork, service reports and timesheets etc. are completed
  • accurately and on time
  • Timely preparation of statistics for monthly client reports
  • Planning reactive works and organising PPMs for the month ahead


  • Previous Helpdesk, Scheduling or Planning experience would be advantageous however not essential.
  • Excellent customer service skills.
  • Computer literate with working knowledge of Microsoft Outlook, Word and Excel.
  • Excellent eye for detail and accuracy.
  • Ability to manage your workload and work on your own initiative.
  • Due to the nature of the contract you will be required to go through a basic disclosure check.


  • Salary up to £25k DOE
  • Working hours Monday – Friday – 8am – 5pm (1 hour lunch office based)
  • Holidays – 35 per year
  • Pension


If you are interested in this position, please apply today by sending your CV!


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