We are currently recruiting a Helpdesk Administrator for a permanent position in Lanarkshire.
Reporting to the Office Manager you will be responsible planning of PPM & Reactive works carrying out all administration to support the helpdesk.
Managing and processes Emails/Phone Calls
Planning PPM and Reactive call outs
Ensure all customer queries/requests actioned within the required time frame
Liaise with suppliers and Contractors
Processing monthly payroll for staff
Check and process hours from Time sheets
Ensure Monthly payroll deadlines met and payroll processed and paid on time
Issuing tax forms (P45s)
Provide payroll support and resolve payroll queries for staff
Update payroll records by entering any changes and ensure new starts and leavers actioned appropriately.
General administration duties
Previous helpdesk experience
Payroll experience desirable however training will be given
Excellent communication skills
Ability to work on own initiative to deadlines.
Good working Knowledge of Microsoft Packages including Word and Excel
Ability to work well under pressure within a busy office environment
Working hours: Monday – Friday 9am – 5pm.
If you are interested in this position, please apply today and send your CV marked FAO Chloe Quinn -firstname.lastname@example.org
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