Location: Leeds

Salary: £27000.00 Per Annum

Contract: Permanent

Reference: 5626

Specialism: Administration


Job Description

Murray Recruitment have a excellent full-time permanent opportunity for an experienced Branch Administrator based in Leeds.

As Branch Administrator, we are looking for a detail-oriented individual to provide comprehensive administrative support to the General Manager, Branch Managers, and Sales Team. The ideal candidate will handle a variety of tasks essential for the smooth running of operations.

Responsibilities:

  • Assist in processing wholesale requests, orders, and billing via Simpro.
  • Contact customers to identify sales opportunities and maintain service levels.
  • Manage and process new projects/installation works on Simpro.
  • Raise equipment orders to support branch needs.
  • Organise staff accommodation and handle OTAs.
  • Compile and submit O&M manuals.
  • Gather contractor details for new account setups.
  • Complete customer/supplier questionnaires.
  • Process service, maintenance, and installation invoicing.
  • Attend weekly performance meetings, take minutes, and track follow-ups.
  • Maintain accurate sales pipeline, work status, and billing reports.
  • Monitor and manage three branch email accounts.
  • Schedule and oversee branch maintenance activities.
  • Respond to repair inquiries and coordinate engineering schedules.
  • Process delivery receipts and manage stock levels with Branch Managers.
  • Handle incoming calls across three branches.
  • Collaborate with the Sales and Installation Administrator and provide holiday cover.

Experience:

  • Previous experience within all aspects of administration eg sales admin, billing, scheduling, helpdesk
  • Strong IT skills, with experience in service management systems.
  • Familiarity with Simpro / Xero is preferred, though not essential.
  • Proven customer service experience with excellent communication skills.
  • Ability to effectively organise workloads, responds swiftly to changing priorities, and remain focused under pressure to meet deadlines.
  • This role is office based and someone who is used to working on their own within an office environment.
  • Basic disclosure carried out with successful candidate due to nature of contracts.

Offering:

  • Starting salary £25k – £27K DOE
  • Hours Monday – Friday 35 hours between 8am – 4pm or 9am – 5pm (Office Based)
  • Holidays are 20 days annual, increasing to 25 days after one year’s service and 8 days’ public and 1 day birthday holidays.
  • Pension
  • Life Assurance
  • Various other flexible benefits

Not the job for you but know someone who would be perfect for the role? Why not refer a friend? If they are successfully placed in the role, you will receive £250 worth of vouchers? Refer a friend.