Role Overview
The role offers long-term stability, a supportive team environment, and scope for progression.
Ideal for someone with a passion for technology and customer service, this position combines internal sales with technical consultation, supporting clients across a broad range of innovative solutions.
Key Responsibilities
- Build and develop strong relationships with an existing client base.
- Respond promptly to inbound enquiries, prepare quotations, and provide product availability updates.
- Collaborate with manufacturers and wholesalers to source tailored solutions.
- Work closely with technical specialists to support customers and promote new technologies.
- Identify opportunities to upsell and cross-sell products and services.
- Negotiate pricing and close sales confidently and professionally.
- Provide excellent customer service, managing both straightforward and more complex queries.
- Communicate effectively with customers via phone and email.
Skills & Experience
- Previous experience in internal sales, ideally within automation, control systems, motion/robotics, industrial instrumentation, or digital solutions.
- Alternatively, a degree in electronics, mechatronics, or process automation will be considered.
- Strong communication and interpersonal skills, with the ability to build rapport and trust.
- A customer-focused, commercially aware mindset.
- Technical understanding of industrial or electrical products is desirable.
- A proactive, problem-solving approach and the ability to offer tailored solutions.
Offering
- Full-time, permanent role based in Lanarkshire (office-based)
- Monday to Friday, 37.5 hours per week, with flexible start time between 8.30am and 9.00am
- Competitive salary of £30,000 – £40,000 DOE
- Annual bonus of up to 7.5%
- Salary reviews each December
- 25 days annual leave plus 8 statutory holidays, with additional days awarded for length of service
- Company pension scheme
- Optional private healthcare
- Cycle to work scheme and local incentive schemes
- Supportive, friendly working environment within a stable, long-established business
