Helpdesk Administrator

Murray Recruitment has an excellent permanent opportunity for a Helpdesk Administrator based in Livingston.

Working in a team and reporting to the Manager you will be responsible for assisting customers, planning of works and all supporting administration.

Contract
Permanent, Full Time
Location
Hybrid Working, based in Livingston
Specialism
Administration
Salary
£25,000-£27,000 per year
Hours
Flexible Working Hours Monday to Friday, 08:00-17:00
Closing Date
05/02/2025
Reference
MR-5660

Job Description

Main Duties

  • Planning PPM and Reactive works
  • Programming engineers workload
  • Logging calls and emails from clients
  • Dealing with client enquiries
  • Raising quotations
  • Processing job sheets
  • Raising Purchase orders for subcontractors and suppliers
  • Liaising with subcontractors regarding works
  • Updating all systems
  • Contract administration

Skills & Experience

  • Previous Helpdesk/Contract Admin experience
  • Excellent communicator
  • Competent IT skills
  • Team player

Package

  • Working Monday to Friday; 8am-5pm (flexible working hours / hybrid available after training ie 3 days office based / 2 days at home)
  • Salary is dependent on experience
  • Holidays are 33 days, 28 annual leave & 5 statutory bank holidays which are (1st & 2nd of January, Easter Monday, and the 25th & 26th of December)

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