Key Responsibilities
- Proactively follow up on outstanding balances from clients
- Investigate and resolve discrepancies on customer accounts
- Record and apply incoming payments to the correct accounts
- Communicate regularly with colleagues across departments to ensure smooth processes
- Create and maintain new customer records
- Balance client accounts and arrange necessary refunds
Skills & Experience
- Previous experience in an accounts receivable or credit control function
- Solid understanding of cash allocation procedures and financial systems
- Confident communicator with excellent interpersonal skills
- Proficiency in using accounting software (experience with Sage 200 is a bonus)
- Exceptional accuracy and attention to detail
- Able to thrive under pressure and meet deadlines
Offering
- Full-time, permanent, office-based role in North Lanarkshire
- Monday to Friday, 9am – 5pm
- Salary of £28,000 – £30,000 depending on experience
- 30 days annual leave including public holidays
- Company pension scheme