Role Overview
Reporting to the Business Manager, you’ll play a key role in supporting day-to-day operations and covering for the Office Manager when needed, using your organisational and leadership skills to maintain efficiency and service quality to support office operations and assist across departments.
This varied role includes general admin, HR support, compliance coordination, and customer care.
Key Responsibilities
- Perform day-to-day admin tasks, including scheduling meetings, managing calendars, preparing reports, and supporting new processes.
- Maintain filing systems, scan and distribute documents, and handle incoming/outgoing mail.
- Manage office supplies and ensure reception, meeting rooms, and communal areas remain clean and presentable.
- Act as the first point of contact for visitors and phone enquiries.
- Support social media activity and maintain internal contact directories.
- Assist in issuing jobs to the Operations Team and updating supplier/subcontractor records.
- Support quality/compliance activities including audit preparation and certification renewals.
- Help coordinate employee training, maintaining records and certifications.
- Liaise with customers, manage feedback, and assist in handling complaints professionally.
- Carry out other ad hoc duties as required by management.
Skills & Experience Required
- Proven experience within similar role, preferably in the construction industry.
- Strong leadership skills with a track record of managing diverse teams.
- Excellent analytical, strategic, and problem-solving abilities.
- Financial acumen.
- Exceptional communication and interpersonal skills.
What We Offer
- Attractive salary
- Working Hours: Monday – Thursday: 8am – 4.30pm / Friday 3:30pm
- Pension
- Holidays 20 days plus 8 bank holidays
